Exchange billing & payouts — bRRAIn Docs
How buyers pay, how sellers get paid, refunds, and tax handling.
Exchange billing & payouts
This page covers the money side of the Exchange — how buyers are charged, how sellers receive payouts, refund policy, and tax handling.
Buyer billing
Purchases route through your organization's billing — same payment method as your bRRAIn subscription. They appear on the same monthly invoice as your other charges.
Pricing models
- One-time — single charge at purchase.
- Annual subscription — recurring annual charge with auto-renew.
- Metered usage — usage-based; appears on monthly invoice with item-level detail.
Receipt
Every purchase generates a receipt emailed to your billing contact and downloadable from Console → Billing → Invoices.
Tax
Calculated automatically by jurisdiction. VAT, GST, and sales tax line items appear on the invoice.
Refunds
Our default refund policy:
- Free items — no refund needed.
- One-time paid items — refund available within 14 days of purchase if the item hasn't been ingested into your organization OR if the item materially differs from its listing.
- Annual subscriptions — full refund within 14 days; pro-rated refund within 30 days; no refund after 30 days.
- Metered usage — refund only for billing errors.
Some sellers offer extended refund terms (visible on the listing). Contact the seller first; if unresolved, escalate to billing@brrain.io.
Seller payouts
Revenue share
| Seller class | Seller share | |---|---| | Standard verified seller | 70% | | Founding partner seller (first 12 months) | 80% | | First-party content (bRRAIn) | n/a |
bRRAIn retains the rest. Payment-processor fees come out of the bRRAIn share — sellers see 70% (or 80%) of gross.
Payout schedule
- Net-30. Earnings from May invoices pay out at the end of June.
- Minimum payout threshold: $100 USD equivalent. Earnings below threshold roll forward.
- Payouts trigger automatically when the threshold is met.
Payout methods
- ACH (US bank accounts) — free.
- SEPA (EU SEPA-zone bank accounts) — free.
- Wire (other regions) — fees deducted at issuance.
- Stripe Connect — fastest (typically next business day after the net-30 cycle).
You set the method during seller onboarding. Change at any time from the seller portal.
Payout reporting
Each payout is itemized:
- Per-listing earnings.
- Refunds and disputes that reduced earnings.
- Currency conversion (if applicable).
- Tax withholding (if applicable).
Available as PDF and CSV.
Tax for sellers
We handle:
- Collecting and remitting VAT / GST / sales tax on end-customer charges where required.
- Issuing 1099-K (US sellers earning over the IRS threshold) or 1099-NEC.
- Year-end earnings statements for non-US sellers.
You're responsible for income tax in your jurisdiction.
Disputed transactions
If a buyer disputes a charge through their bank or payment processor, we work with both sides to resolve:
- We pause the disputed transaction's payout pending resolution.
- We typically request the seller's response within 7 days.
- Final outcome (won or lost) is reflected in the next payout cycle.
Excessive dispute rates may trigger a seller review.
License enforcement
Exchange licenses are enforced through:
- Per-organization activation tied to the purchasing org's identity.
- License files cryptographically signed and bound to the org.
- Periodic license validation against our license server.
License violations (unauthorized redistribution, multi-org use beyond purchase scope) may trigger seller-initiated enforcement.
Where to next
- Eligibility — what you need to buy or sell.
- Submitter guide — start selling.
- Account & subscriptions — broader billing context.