Joining the Partner Program — bRRAIn Docs

Detailed application flow, agreement terms, and onboarding steps for new partners.

Joining the Partner Program

This page walks through the application and onboarding flow in detail.

Before you apply

Confirm:

  • You have a bRRAIn account with MFA enrolled.
  • You have legal authority to sign on behalf of your business.
  • You can describe your intended partner archetype (Referral, Implementation, Reseller, OEM).
  • You have a sense of expected first-year volume (we use this for tier planning, not a commitment).

Step 1 — Application form

At brrain.io/partner/apply:

  1. Business details — legal name, registration country, business type, website, year founded.
  2. Primary contact — your name, title, email, phone.
  3. Partner archetype — Referral / Implementation / Reseller / OEM (you can change later).
  4. Markets — geographic and vertical markets you serve.
  5. Existing capabilities — current partnerships, certifications, team size.
  6. Anticipated first-year activity — number of customers, expected revenue range.
  7. References — three customer or partner references we can call.

Step 2 — Documentation

Upload:

  • Business registration (incorporation certificate or equivalent).
  • Tax ID / VAT number.
  • Logos and brand assets (used in our partner directory if approved).
  • Sample case studies, deck, or website demonstrating your delivery capability (Implementation, Reseller, OEM only).
  • For OEM: a brief on the product into which bRRAIn will be embedded.

Step 3 — Sign the Partner Agreement

The Partner Agreement covers:

  • IP and brand-usage rights.
  • Confidentiality.
  • Revenue share / referral terms appropriate to your archetype.
  • Service-level expectations (response time, resolution time on partner-routed tickets).
  • Termination provisions.
  • Audit rights (for Reseller and OEM).
  • Tax handling.

We use DocuSign or equivalent. Counter-signed within 5 business days of submission.

Step 4 — Review

A bRRAIn partner-team reviewer walks through your application. They may:

  • Request more information.
  • Request a brief intro call to discuss your business.
  • Approve and onboard you.
  • Decline (rare; if so, with reasons and remediation guidance).

Standard SLA is 5–10 business days for the full review.

Step 5 — Kickoff and onboarding

On approval:

  • You're issued partner-portal credentials.
  • A kickoff call (60–90 minutes) walks through:
    • Partner-portal tour.
    • Sales-deck walkthrough.
    • Lead-routing setup.
    • First-deal workflow.
    • Support escalation paths.
    • Co-marketing opportunities.
  • A 30-day check-in is scheduled.

Step 6 — Certify your team

Most partner archetypes require at least one certified team member within 90 days. Our recommended path:

  • For Referral partners: bRRAInCells Sales Specialist (recommended, not required).
  • For Implementation partners: bRRAInCells Implementation Specialist + bRRAInOps Operations Controller for the engagement lead.
  • For Reseller partners: same as Implementation, plus bRRAInOps Security Controller.
  • For OEM partners: any bRRAInDev Augmented Systems Architect + bRRAInOps Operations Controller.

Certification is via learn.brrain.io. See Learn: Certification paths. Cost is covered for the first certified seat per partner; additional seats are at the standard exam fee.

Step 7 — First customer

When you bring a customer:

  1. Add them as a lead in the partner portal.
  2. As they progress, update the lead's stage.
  3. On close-won, the deal converts to a customer engagement.
  4. Configure billing routing (direct / partner / OEM).
  5. Configure technical setup (we provision their bRRAIn under your introducer-of-record relationship).

The first deal often gets bRRAIn partner-team support for technical setup. Subsequent deals you handle independently.

Annual renewal

Partner status renews annually. Renewal includes:

  • Reaffirmation of the Partner Agreement.
  • Update of business and contact information.
  • Tier evaluation based on trailing 12-month delivery.
  • Annual review call.

Renewal is automatic for partners in good standing. Termination requires either-side 90-day notice.

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